WorkSphere Server [wurksfeer sur-ver]
A platform that provides a virtual IT environment where complex technical challenges can be resolved rapidly, regardless of where the people, skills and resources are located.
Overview
Collect
With WorkSphere you can rapidly collect forensic data from disparate IT systems and teams and put them all in one secure repository so that everyone in your team can work on the same set of information. Code, logs, config files, screen shots, you name it, WorkSphere can handle it. You can e-mail or upload the data straight into your war room session or use one of their automated data capture tools. Getting all the data you need to solve a problem in one place has never been this easy. Read more »
Analyze
Once you have your files online, WorkSphere provides analytical tools including code optimized indexing, search, file bookmarking, file differential analysis and log analysis (including log correlation) that help you and your team work together to quickly solve your IT problem. Read more »
Resolve
WorkSphere's virtual IT War Room is designed for team based troubleshooting. It is like Web Conferencing for IT on Steroids. It has everything you'd expect for an IT team to work effectively: agenda setting, screen sharing (desktop sharing), window sharing, flip board, chat plus a whole lot more. Why suffer through another web meeting platform built for marketers and PR people? Go with the platform built by engineers for engineers. Read more »
How do I get started?
Register and activate your account.
Raise your problemand attach support documents.
Start War Room sessionand invite your team to join you.
Work interactively as a team using the tools and facilities provided.